Question: I bought the application and registered it correctly. However, once I try to save files, the commands are still greyed out.
Answer: This is one of the most frequently asked questions among new users. The reason for this is that not necessarily, all data can be saved from all windows due to how the software was designed. For example, you cannot export box or pallets from the Container Fill window because they have either already been imported from an existant file or their dimensions have been entered manually and we considered that it was more practical to save the data in a text file or spreadsheet and import it like in the following example. In this specific case, we will continue to listen to our customers' requests and add this feature in an upcoming update.
The types of files that can be exported from the other windows are the following:
Input Window: From this window, you can save the input data (.qpm file) which includes the primary package information and box and pallet settings.
Results Window (Available Solutions): From this window, you can save the input data, boxes and pallets. The latter can be saved individually using the "Save Report" command from the File menu or in a group of pallets by selecting more than one and then choosing "Save Solutions..." to select a folder into which the files will be saved.
Detailed Report: You can save the pallet file here, too.
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